1. Who we are
DT Restora runs restaurant and cafe branches and this website. This policy covers the information you give us online and when you order from any of our branches.
2. Information we collect
Details you give us: your name, mobile number, optional email, delivery addresses, order history, loyalty points and anything you write in a job application.
Payments are handled by bKash, Nagad and SSLCommerz. We never see or store your card number or wallet PIN.
Basic technical data, such as device type and the pages you visit, is used to keep the site working and secure.
3. How we use it
To take, prepare and deliver your orders; to send order updates and one-time verification codes by SMS; to run loyalty rewards and coupons; to answer your questions; to review job applications; to prevent fraud and misuse; and to meet our legal and accounting duties.
4. Who we share it with
Only the people who need it to serve you: the branch preparing your order and the rider delivering it (your name, phone and address), our payment providers, our SMS provider and our technology and hosting providers.
We may also share information when the law requires it. We never sell your personal information.
5. Cookies and similar technologies
We use a small number of cookies and browser storage to keep you signed in, remember your language, theme and cart, and protect our forms. See our cookie policy for the full list.
6. How long we keep it
We keep information only as long as we need it for orders, accounting, legal duties and customer support. Job applications are kept only while hiring decisions are open.
7. Your choices and rights
You can see and update your details and saved addresses in your account at any time.
You can delete your data from your account with Delete my data. Your name and contact details are removed, and past orders stay without your identity because we must keep sales records.
To stop promotional messages or ask for a copy of your information, contact your nearest branch.
8. Security
Connections to this website are encrypted, sign in uses one-time codes, and staff only see the information their job needs. No system is perfectly secure, so please keep your verification codes private.
9. Changes and contact
We may update this policy as our services change and will publish the new version on this page. For questions about your information, call your nearest branch or use our contact page.
Questions? Call your nearest branch or visit our contact page.