Questions
How can we help?
Quick answers to the questions we hear most. Cannot find yours? Call your nearest branch.
How do I order online?
Open the menu, choose your branch, add dishes to your cart and check out. You can order as a guest with a mobile verification code or sign in to see your history.
Which payment methods do you accept?
You can pay with bKash, Nagad or a card through SSLCommerz. Cash on delivery is available in covered delivery areas.
Do you deliver to my area?
Each branch lists its delivery areas with the fee, minimum order and estimated time. If your area is not listed, you can still takeaway or dine in.
Can I order from my table?
Yes. Scan the QR code on your table to open the menu for that table and send your order straight to the kitchen.
Can I cancel my order?
Orders can be cancelled before the kitchen accepts them. After that, please call the branch and we will do our best to help.
How do loyalty points work?
You earn points on every order and can redeem them for rewards on the website or at the counter by verifying your mobile number.
How can I track my order?
After you order, you land on a tracking page that shows each step from the kitchen to your door. No sign in is needed, so keep that link.
Do you have vegetarian dishes?
Yes. Vegetarian dishes carry a green label on the menu, and you can switch on the vegetarian filter to see only those.
I have a food allergy. What should I do?
Please call the branch before you order and tell us about your allergy. Recipes and ingredients can vary, so we cannot guarantee that any dish is free of an allergen.
How can I delete my data?
Sign in, open your account and choose Delete my data. Your name and contact details are removed, and past orders stay without your identity.